Privacy Policy

Introduction

EcoFleece.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for our products
• Create an account on our website
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in surveys or promotions

The types of information we may collect include:

• Name and contact information (email address, phone number, delivery address)
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and deliveries
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering products (shipping companies, payment processors)
• Legal authorities when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets (with prior notice to you)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another service
• Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@ecofleece.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

EcoFleece.com
Via del Corso 127
00186 Rome, Italy
Email: info@ecofleece.com
Phone: +39 06 6780 4521

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

• Contract performance: Processing necessary to fulfill our contract with you
• Consent: Processing based on your explicit consent
• Legitimate interests: Processing necessary for our legitimate business interests
• Legal obligation: Processing required by law